بررسی میزان تاثیر هوش سازمانی بر عملکرد سازمان با توجه به قابلیت های بازاریابی- …

Casper, S., Lehrer, M., Soskice, D., (1999), Can high-technology industries prosper in Germany? Institutional frameworks and the evolution of the German software and biotechnology industries. Industry & Innovation 6 (1), 5–۲۴٫
Cherniss, C. (2000), “Emotional intelligence: what it is and why it matters”, paper presented at the Annual Meeting of the Society for Industrial and Organizational Psychology, New Orleans, LA.
Conant, J. S., Mokwa, M. P., Varadarajan, P. R., (1990), “Strategic types, distinctive marketing competencies and organisational performance: a multiple measures-based study”, Strategic Management Journal, Vol. 11, pp. 365-383.
Cooper, R. and Sawaf, A. (1998), Executive EQ: Emotional Intelligence in Business, Orion, London.
Courbon Jean-claude, & Trahand Jacqes,(1993), organizational intelligence and enabling technologies, international conferece on systems,1.
Day, G.S. and Wensley, R. (1988), “Assessing advantage: a framework for diagnosing competitive superiority”, Journal of Marketing, Vol. 52, April, pp. 1-20.
Day, G.S. (1994), “The capabilities of marketdriven organizations”, Journal of Marketing, Vol. 58, October, pp. 37-52Davies-Black,(2004),” Research on the Impact of Flexibility on Organizational Performance.
Davies-Black,(2004),” Research on the Impact of Flexibility on Organizational Performance.
Deng, S. and Dart, J. (1994), “Measuring market orientation: a multi-factor, multi-item approach”, Journal of Marketing Management, Vol. 10, pp. 725-42.
Dess, G.G., Davis, P.S., (1984). Porter’s (1980) generic strategies as determinants of strategic group membership and organisational performance. Academy of Management Journal 27 (3), 467–۴۸۸
Deshpande, R., Farley, J.U. and Webster, F. Jr(1993), “Corporate culture, customer orientation, and innovativeness in Japanese firms: a quadrad analysis”, Journal of Marketing, Vol. 57, January, pp. 23-57.

  1. Passemard and Brian H. Kleiner..(2000). Competitive advantage in Global industries.
این مطلب را هم بخوانید :  پژوهش - جایگاه قدرت نرم در اندیشه ی سیاسی امام علی علیه السلام- قسمت ...

DURANT G. La.(1986).mesure et l’évaluation de la performance à l’hôpital : critères, indicateurs et méthodes pour un contrôle de gestion Edition Nauwelaerts.
Dulewicz, V., & Higgs, M. (2000). Emotional intelligence: A review and evaluation study. Journal of Managerial Psychology, 15, 341–۳۷۲٫
Emmerling, R.J. and Goleman, D. (2003), “Emotional intelligence: issues and common misunderstandings”, Issues in Emotional Intelligence, Vol. 1 No. 1, available at: www. eiconsortium.org
Farrelly, F., Quester, P. and Burton, R. (1997), “Integrating sports sponsorship into the corporate marketing function: an international comparative study”, International Marketing Review, Vol. 14, pp. 170-82.
Feist, G.J. and Barron, F. (1996), “Emotional intelligence and academic intelligence in career and life success”, paper presented at the Annual Convention of the American Psychological Society, San Francisco, CA.
Fenigestein , A., Scheier, M.F and Buss, A.H(1975), public and private self-
consciousness: assessment and theory.
Feyerherm, A. E., & Rice, C. L. (2002). Emotional Intelligence and Team Performance: The good, the bad and the ugly. International Journal of Organizational Analysis, 10, 343–۳۶۲٫
FLOOD A. B., SHORTELL S. M., SCOTT W. R.(1994),Organizational performance : managing for efficiency and effectivenessIn : Kaluzny AD and Shortell SM (eds.) « Health Care Management : organization design and behavior ». Third edition, chapter 13.
FOTTLER MD(1987). Health Care Organizational Performance : Present and Future ResearchJournal of Management. Vol.13. NO2.
Fahey L (2007). “Connecting strategy and competitive intelligence: refocusing intelligence to produce critical strategy inputs”, Strategy Leadersh. 35(1): 4-12.
FLOOD A. B., SHORTELL S. M., SCOTT W. R. (1994).Organizational performance : managing for efficiency and effectivenessIn : Kaluzny AD and Shortell SM (eds.) « Health Care Management : organization design and behavior ». Third edition, chapter 13.
Folsom Davis,(1991),”Market intelligence in small businesses, marketing intelligence & planning.
FOTTLER MD,(1987),. Health Care Organizational Performance : Present and Future ResearchJournal of Management. Vol.13. N°۲٫
Frankle,V>E.(1994). Man’s search for meaning : An introduction to logtherapy.
Jacobs, R.L. (2001), “Using human resource functions to enhance emotional intelligence”, in Cherniss, C.
Gander,H,(1988). Frames of mind, Basic, New York.NY.
George E(2002).”Measuring and managing customer value”. Journal of work study .Vol 51. No 3.134-139
George, J.M. (2000), “Emotions and leadership: the role of emotional intelligence”, Human Relations, Vol. 53 No. 8, pp. 1027-55.
George, J. M., & lafman , K. (2000). Understanding prosaic behavior, sales performance, and turnover: a group-level analysis in a service context. Journal of Applied Psychology, 75, 698–۷۰۹٫
Glynn, M.A.,(1996), ” Innovative Genius: A framework for relating individual and organizational intelligence to innovation” Acadmy of management Review.
Goleman, D. (1996). Emotional intelligence. London: Bloomsbury Publishing.
Guyton, W.J. (1962), “A guide to gathering marketing intelligence”, Industria Marketing, March, pp. 84-8.
Goleman, D. (Eds),(1990), The Emotional Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations, Jossey-Bass, San Francisco, CA, pp. 159-81.
Goleman, D. (1995). Emotional intelligence. New York: Bantam Books.
Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.
Grant, R.M. (1991), “The resource-based theory of competitive advantage: implications for strategy formulation”, California Management Review, Vol. 33, pp. 114-35.

این مطلب را هم بخوانید :  جستجوی مقالات فارسی - بررسی میزان تاثیر هوش سازمانی بر عملکرد سازمان با توجه به قابلیت ...